FAQ

Answers to the most common PhotoTrail questions.

Here are the details people usually want before they start a shared event trail or invite guests into one.

Need more help?

Contact support

Email support@phototrail.app if you need account help, privacy help, or guidance with your event.

Go to contact page

What is PhotoTrail?

PhotoTrail is a shared event photo and video app that helps hosts and guests collect memories in one private or public trail.

Is PhotoTrail private?

Yes. Hosts can create private events and control who can join, view, and contribute. Public events are also supported for easier sharing.

Can guests upload their own photos?

Yes. Guests can contribute photos and videos to the same event so the full story stays in one place.

Does PhotoTrail work for weddings and birthdays?

Yes. It is designed for weddings, birthdays, trips, family gatherings, and other shared moments where multiple people capture the same event.

Can I use PhotoTrail on the web?

Yes. Public event previews can be viewed on the web, and the app also supports web preview access for shared albums.

How do I contact support?

Email support@phototrail.app for help with account access, privacy questions, or app support.