Privacy and data handling

Privacy Policy

This page explains how Phototrail collects, uses, stores, and protects information when people use the website, mobile app, and related services.

App: Phototrail
Last updated: March 4, 2026

This Privacy Policy explains how Phototrail collects, uses, shares, and protects your information when you use our website, mobile app, and related services.

1. What information we collect

Depending on how you use Phototrail, we may collect the following categories of information:

  • Account information: name, username, email address, profile photo, and authentication identifiers.
  • Content you provide: photos, captions, comments, event details, messages, and other uploaded content.
  • Event and activity data: events you create, attend, save, like, comment on, report, or interact with.
  • Device and log data: IP address, browser type, device identifiers, operating system, app version, timestamps, and referring URLs.
  • Location data: approximate location and precise GPS only if you allow location permissions.
  • Support communications: details you send when contacting support.

2. Google Sign-In and Google user data

If you sign in with Google, we receive basic profile information needed to authenticate you, such as your name, email address, and profile picture depending on your authorization.

  • We use Google user data only to provide and operate Phototrail features.
  • We do not sell Google user data.
  • We do not use Google user data for personalized advertising.
  • We do not share Google user data except as required to operate the service or by law.

3. How we use your information

  • Providing, maintaining, and improving Phototrail features.
  • Authenticating users and securing accounts.
  • Processing and displaying your photos, events, and related content.
  • Personalizing the experience based on activity.
  • Communicating service updates, security alerts, and support responses.
  • Monitoring abuse, spam, fraud, and policy violations.
  • Complying with legal obligations and enforcing our policies.

4. Content moderation and reports

If you report an event, user, or piece of content, we may store the report details to review the issue, enforce our policies, and help keep the service safe.

5. Cookies and similar technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure performance, and improve the service.

6. How we share information

  • Service providers: vendors that help us run hosting, storage, analytics, email delivery, and support.
  • Public content: content you choose to make public may be visible to other people.
  • Legal and safety: where required by law or necessary to protect users and the service.
  • Business transfers: in a merger, acquisition, restructuring, or sale of assets.

We do not sell your personal information.

7. Data retention

We retain information as long as necessary to provide the service and for legitimate business, security, compliance, dispute resolution, and enforcement purposes.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information, but no system can guarantee absolute security.

9. Your choices and rights

  • Accessing, correcting, or updating your information.
  • Requesting deletion of your account and associated data, subject to legal exceptions.
  • Objecting to or restricting certain processing.
  • Withdrawing consent where processing is based on consent.
Account deletion: You can request account deletion by contacting support@phototrail.app and including the subject “Account Deletion”.

10. Children’s privacy

Phototrail is not intended for children under 13 or the minimum age required in your country. We do not knowingly collect personal information from children.

11. International transfers

Your information may be processed in countries other than where you live. We take steps to ensure appropriate safeguards are in place when data is transferred internationally.

12. Third-party links and services

The service may link to third-party websites or services. Their privacy practices are governed by their own policies, not ours.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.

14. Contact us

  • Email: support@phototrail.app
  • Company/Developer name: Phototrail
  • Country: Pakistan